Pioneer Information Solutions Ltd
Our phone lines are open Monday to Friday on 020 8204 9628, Engineers are working remotely. Our business premises are closed for everyone’s safety.
Stay @ Home, Protect the NHS, Save Lives. Management – Pioneer Information Solutions Ltd
1. We collect Data in the following ways: a. data is given to us by you.
1. We will use technical and organisational measures to safeguard your Data, for example: a. access to your account is controlled by a password and a user name that is unique to you. b. we store your Data on secure servers. 2. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: [email protected]. 3. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
1. You have the following rights in relation to your Data: a) Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why. b) Right to correct – the right to have your Data rectified if it is inaccurate or incomplete. c) Right to erase – the right to request that we delete or remove your Data from our systems. d) Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it. e) Right to data portability – the right to request that we move, copy or transfer your Data. f) Right to object – the right to object to our use of your Data including where we use it for our legitimate interests. 2. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: [email protected]. 3. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/. 4. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
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